Privacy Policy

WindroseHQ B.V. (hereafter "Windrose", "we" or "us") is responsible for the processing of personal data as described in this privacy policy. Windrose is established in the Netherlands and registered with the Chamber of Commerce.

WindroseHQ B.V.
Email: info@windrosehq.com

We collect the following personal data:

• Name and contact details (email address, phone number) when you fill in our contact form
• Company name and website URL
• Information about your marketing challenges shared through our forms
• Technical data such as IP address, browser type and device information
• Website behavior through cookies and similar technologies

We use your personal data for the following purposes:

• Handling contact requests - to process your inquiry or registration
• Service delivery - to provide our services to you
• Website analytics - to improve and make our website more relevant
• Marketing - to show you relevant content and advertisements (only with your consent)

Our website uses cookies. We distinguish three categories:

• Necessary cookies - required for the website to function. These cannot be disabled.
• Analytical cookies - help us understand how visitors use the website so we can improve it.
• Marketing cookies - used to make advertisements more relevant and to measure campaign effectiveness.

On your first visit, we ask for your consent for analytical and marketing cookies. You can change your preferences at any time.

We only share your data with third parties when necessary for our services or when legally required. This includes:

• Google Analytics (website analytics)
• Meta/Facebook (advertising tracking, only with consent)
• Email service providers for sending communications

We have data processing agreements in place with all processors to ensure the security of your data.

We do not retain your personal data longer than necessary for the purposes for which it was collected. Contact details are stored for a maximum of 2 years after the last contact, unless there is an active client relationship.

Under the GDPR, you have the following rights:

• Access - you may request which data we hold about you
• Rectification - you may have incorrect data corrected
• Erasure - you may request deletion of your data
• Restriction - you may request restriction of processing
• Portability - you may receive your data in a structured format
• Objection - you may object to the processing of your data

Contact us at info@windrosehq.com to exercise your rights. We will respond within 30 days.

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. This includes SSL encryption, restricted access and regular security audits.

If you have a complaint about how we handle your data, we would like to hear from you. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

This privacy policy may be updated. The most recent version is always available on this page. We will actively inform you of significant changes.